Returns & Exchanges

At EzyDog, we want you and your canine companion to be completely satisfied with your purchase. If your gear isn't the perfect fit, you can return or exchange unused items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package the Gear

Place the items in their original packaging with all tags attached, ensuring the product is free of pet hair and signs of wear.

3

Attach Shipping Label

Print the prepaid shipping label provided through the portal and securely affix it to the outside of your return package.

4

Receive Refund or Exchange

Once our warehouse inspects the return, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing